GlobalWorkshop is a service that allows workshops and owners of vehicles to maintain a documented history of a project. It is provided by Clever Robots Limited ("we", "us"), and includes the GlobalWorkshop website, web application and iOS and Android mobile apps (together, the "Service"). These terms apply to everyone who uses the Service, including workshop staff, vehicle owners, and guests.

Agreeing to these terms

You accept these terms when you complete your account setup, and each time you use the Service, including the mobile apps. If you do not agree, you must not use the Service.

Please read these terms with our Privacy and Data Use Policy . Workshops and other account holders are also bound by our full Terms and Conditions . If there is a conflict, those Terms and Conditions apply between us and the account holder.

Your account and your workshop

• Accounts are set up on the web The mobile apps are free companions to the Service. You need an account to use them, and accounts are created on the web, usually by a workshop. You cannot buy anything in the apps, and all billing happens outside the app stores, directly between the account holder and us.
• Your workshop controls its account If a workshop invited you, it manages your access and the records in its account. It can change or remove your access at any time, and your access ends if its account ends.
• We are not part of the work We provide the software only. Any work on your vehicle, and any quote, invoice or dispute about that work, is between you and the workshop. We do not check, endorse or guarantee a workshop or its work.
• Age You must be 18 or over to use the Service. You must not issue a guest pass to, or enter the details of, anyone under 18.

Acceptable use

• Your content You agree to upload only content that you own or have the right to use. If the ownership of any image, video or other content is questioned, we will act conservatively and may ask for proof of ownership or rights. You allow us to store, copy, process and display your content as needed to provide the Service.
• Photos and video When you use the camera or upload from your device, you are responsible for what you capture. Get consent before uploading anything showing an identifiable person, and do not upload images of anyone under 18.
• No objectionable content or abusive behaviour We have no tolerance for objectionable content or abusive users. You must not upload or send anything that is illegal, pornographic, hateful, defamatory, obscene, threatening or harassing, and you must not spam or harass anyone using the Service.
• How we enforce this We monitor for illegal content using manual and automated methods, including content matching. We may remove any content, and may suspend or end your access, without notice. Where content appears to be illegal, we may keep it and any related access logs, and notify the authorities.
• Reporting a concern To report content or a user, email privacy@globalworkshop.com or contact your workshop's administrator.
• Security You agree you will never share your login credentials and will choose safe, strong passwords. To give people access to your vehicle profile(s), use the included Guest Pass functionality. If you have two factor authentication keys, you will never share them, and you will notify security@globalworkshop.com or your site administrator immediately if a key is lost.
• Malicious activity You must not perform any malicious activity against the Service, including hacking, intrusion, port scanning or denial of service. You must not scrape or data mine the Service, or access data you are not authorised to see. We actively monitor our systems. If you do any of this we will suspend your account immediately, and may refer you to the appropriate authorities.
• Intellectual property The Service, the mobile apps and the GlobalWorkshop website are the property and copyright of Clever Robots Limited. We give you a personal, non-exclusive, non-transferable and revocable licence to use the mobile apps on devices you own or control, in line with these terms. You must not copy, clone or reverse engineer the Service or its tools, in whole or in part.

Records and sign-offs

• Signing in the app When you sign a stage, process or other sign-off, you confirm that you are authorised to sign, that you intend to be bound by the wording shown, and that it is accurate. Your signature, name and the time are recorded against the vehicle.
• We do not verify records The workshop writes the certification wording and creates the records. We do not inspect any vehicle, or verify any work, record or sign-off.
• Your legal duties still apply Records in the Service do not replace any legal, safety, roadworthiness, airworthiness or other regulatory duty. Do not rely on them as your only evidence that a vehicle is safe to operate.

AI features

Some features use artificial intelligence, such as the Help Assistant and reading supplier invoices. AI output can be incomplete or wrong. Check it before you rely on it, including any invoice figures before they are saved or sent. It is not professional, engineering or safety advice. Information you submit to these features is processed by our third-party AI providers.

Deleting your account

You can request deletion from within the mobile app, or by emailing privacy@globalworkshop.com . We first check our records to see whether you are a client user or workshop staff, and we confirm the request before anything is deleted.

• Client users We delete your user account within two business days of your confirmation.
• Workshop staff We will ask whether your request is for your own user or for the whole workshop account. Your workshop manages its staff users, so to remove just your own user, please talk to your workshop's administrators.
• Workshop accounts If a staff member asks us to delete a whole workshop account, we confirm this separately with another administrator of that account. If there is no other administrator, we only go ahead if the person asking is the account's billing contact. Deletion is then handled through our account cancellation process, as set out in our Terms and Conditions .

Records that a workshop holds about its own work and vehicles may stay in that workshop's account after your user account is deleted. Deleted data remains in backups until they roll over, as described in our Privacy and Data Use Policy.

Availability and changes

We may change, suspend or stop any part of the Service, including the mobile apps, and we do not promise that it will always be available or free of errors. You are responsible for your device, your internet connection and any data charges. Keep your own copies of anything important.

We may update these terms from time to time. If a change is significant we will notify you, and if you keep using the Service after a change takes effect, you accept the updated terms.

Liability and your legal rights

To the maximum extent permitted by law, the Service is provided "as is", and we are not liable for any indirect or consequential loss, or for loss of profit, business, or data. If we are found liable to you, our total liability is limited to NZ$0 as the app is freely provided. For account holders, the limits in our Terms and Conditions apply instead.

Nothing in these terms limits any rights you have under consumer protection laws that cannot legally be excluded, including the Consumer Guarantees Act 1993 (New Zealand) and the Australian Consumer Law, where they apply to you.

These terms are governed by the laws of New Zealand. This does not take away any mandatory rights you have under the laws of the country where you live. If part of these terms cannot be enforced, the rest still apply.

Apple and Google

If you downloaded an app from Google Play, Google is not a party to these terms and is not responsible for the app or the Service. If you downloaded an app from the Apple App Store, the following also applies, and takes priority over anything else in these terms:

• These terms are between you and Clever Robots Limited only, not Apple. We, not Apple, are solely responsible for the app and its content.
• Your licence to use the app is limited to Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to meet any applicable warranty, you may notify Apple, and Apple will refund any purchase price you paid for it. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any applicable third party terms when using the app, such as your wireless data service agreement.
• Apple and its subsidiaries are third party beneficiaries of these terms. Once you accept these terms, Apple has the right to enforce them against you as a third party beneficiary.

Contact us

Clever Robots Limited, Auckland, New Zealand

Contact us at privacy@globalworkshop.com

DMCA Notices

dmca@globalworkshop.com

General Questions

privacy@globalworkshop.com

Last Updated

5th November 2026.